Infographic Knowledge Center vs. Salesforce Knowledge

Knowledge Center vs. Salesforce Knowledge

This two-page document compares Unymira Knowledge Center with Salesforce Knowledge, an add-on to their popular CRM. Learn why a dedicated knowledge base that integrates with a dedicated CRM is better than an add-on with fewer features and extendability.

  • Side-by-side feature list
  • The purpose and capabilities of each
  • Long term goals and benefits of a knowledge base