Old vs. New Knowledge Management

Old vs. New Knowledge Management & Building the Business Case for KM

Join Tim Passios and Stephanie Paterson as we take 30 minutes to discuss the history of KM and why it is must-have infrastructure today versus the past as well as look at the KPI and revenue impacts it has. Learn:

  • Key differences between legacy vs. modern KM systems
  • Business outcomes driven by knowledge management
  • How to build the internal business case for KM