Webinar Professional Knowledge Management

Webinar - Professional Knowledge Management

Transform your Service Delivery with Professional Knowledge Management: Hear best practices from Laura Williams and Chris Rall of Unymira on how to implement a professional knowledge base and what it can bring to your organization. Learn how Unymira can help you:

  • Realize a 50% increase in service productivity
  • Improve the First Contact Resolution Rate by 40%
  • Achieve a uniform Response Quality and improve overall Customer Satisfaction