Reasons Why Sharepoint is Not a Knowledge Base

7 Reasons Why Sharepoint is Not a Knowledge Base

Our quick 1-page summary explains why SharePoint was not designed for knowledge management. This is a particular problem in contact centers where a small SharePoint installation balloons over time into something it wasn’t designed for and cannot handle.

Find out:

  • Which crucial features SharePoint lacks
  • Why it's search function is too weak
  • The problem with handling multiple languages